FAQs
More FAQs- Why did the technician leave wet carpet on my stairs?
- How long will the restoration project take?
- Are your disinfection products safe for use around employees and visitors?
After water damage in your home, stair carpeting is generally not removed for safety reasons. Exposed tack strips or staples, especially on steps, can be dangerous. However, there are situations where removing carpet from stairs is necessary to prevent damage to hardwood steps underneath, or in the case of sewage contamination. Removing tack strips is not advised, as this may damage the hardwood or the subfloor. Extreme caution must be used whenever the tack strip is exposed or when the carpeted stairs are damp. If carpet left on the stairs is unsalvageable, it will be removed when new carpet is installed.
Depending on the scope of the project and the amount of damage to your commercial property and its contents, the restoration process may require several phases before completion. A thorough evaluation and assessment of all damage will be done before the estimate of a completion date can be established. Through it all, your ServiceMaster Restore Project Manager will communicate details to you and your Insurance Provider clearly and effectively, to make the process seamless.
Absolutely. At ServiceMaster Restore, we understand the importance of keeping your employees and visitors safe while also effectively eliminating contaminants and pathogens from your property. That's why our specialized products are carefully selected and tested to ensure they are safe for use in commercial environments. Our highly trained technicians also follow strict protocols to isolate the affected area, further minimizing any potential risks to those in the vicinity. With our services, you can have peace of mind knowing that you are creating a safe and healthy environment for everyone in your business. Trust the disinfection services from ServiceMaster Restore for expert and safe disinfection solutions.