FAQs
More FAQs- How do I know when my property is completely dry?
- I have an emergency at my building or facility. Who do I call?
- What does pre-loss condition mean?
Professional testing with specialized equipment is the correct way to determine if your business property and contents are completely dry. Touch alone may be a false indicator.
During an emergency situation, whether it’s late at night or on the weekend, accessibility is crucial. Call 1-800-RESPOND and ServiceMaster Restore will answer 24 hours a day, 7 days a week, 365 days a year. Within one hour, we will contact the client and schedule an appointment.
There may be some damage to your home and property that existed prior to your loss. Therefore, these damages will not be included in the scope of repairs. We are responsible for returning your home to how it was before the damage occurred, in other words, to its pre-loss condition, using materials of like-kind and quality. At your request, we will provide you with an estimate for any additional construction projects you may wish undertaken by our team. This additional work is termed, “non-insured work.”